DELIVERY
Please note our minimum order is €50.
Shipping is €6.95 to all parts of the country.
Dublin
We deliver orders throughout Dublin on Tuesdays, Wednesdays and Fridays. Orders must be placed by midnight for next day delivery. The delivery time slots are as follows:
Dublin South:
Tuesday: 10 am – 6 pm
Wednesday: 10 am – 6 pm
Friday: 10 am – 6 pm
Dublin North:
Tuesday: 10 am – 6 pm
Wednesday: 10 am – 10 pm
Friday: 10 am – 6 pm
North County Dublin: Orders are dispatched Monday, Tuesday and Wednesday and delivered within 48 hours of dispatch confirmation with our delivery partner DPD. The areas which are classed as North County Dublin are: Tyrrelstown, Hollystown, Lusk, Balbriggan, Skerries, Donabate , Malahide, Baldoyle, Howth, Portmarnock, Swords, Balgriffin, Sutton and Rush
*This is not a comprehensive list of areas, if you live in an area close to those areas outlined and are unsure if your area is North County Dublin or Dublin North, please get in touch with our customer service team on info@eatto.ie
Orders must be placed by midnight for next day dispatch. Please note we do not dispatch from Thursday to Sunday so please ensure final orders are placed by midnight on Tuesday for dispatch on Wednesday.
All Other Counties
Orders are dispatched Monday, Tuesday and Wednesday and delivered within 48 hours of dispatch confirmation with our delivery partner DPD. Orders must be placed by midnight for next day dispatch. Please note we do not dispatch from Thursday to Sunday so please ensure final orders are placed by midnight on Tuesday for dispatch on Wednesday.
We do not deliver on bank holidays.
What if I’m not home?
If you know you will not be at home when your order is due for delivery, you can add instructions for our drivers on a safe place to leave your box, at checkout. This is for Dublin North and South only, North County Dublin is not included as these orders are delivered with our courier partner DPD.
Don’t worry if you’re not home, we use specially insulated liners to keep your meals frozen until you can put them in the freezer! Our standard protocol is to leave your box in a safe place for your return if you are not in, we do not reschedule deliveries due to the perishable nature of the product.
For deliveries to all other counties we use our courier partner DPD and it is not possible to add delivery instructions to your box.
Can I reschedule my delivery?
Once your order has been shipped you cannot reschedule your delivery. Our packaging is designed to keep your food order frozen for up to 48 hours, if the order is rescheduled and the delivery timeframe is extended due to this, we cannot be held responsible for your order arriving defrosted. If your order has not been shipped and you would like to reschedule your delivery please contact our customer service team at info@eatto.ie.
A note on DPD delivery
Our trusted partners DPD are responsible for delivering all orders outside of Dublin. You will receive a DPD tracking code once your order is shipped and DPD will provide further information on the timeframe of your delivery via SMS and/or email on the day of delivery. Please be aware that if you are not home at the time of delivery, your box will be placed in a safe place. Don't worry- we use specially insulated wool cool liners to keep your meals frozen until you can put them in the freezer.
Can I deliver to my workplace?
Yes deliveries can be made to workplaces throughout Ireland but please ensure your workplace accepts deliveries prior to ordering and please also ensure correct address and eircode details are provided.
If you have any queries on your delivery time, please email info@eatto.ie.
We only deliver within Ireland and while we offer the sale of gift cards outside of Ireland, we do not deliver outside of Ireland.
